Business service manager Essay

Business service manager Essay

Description of Business Manager Credentials

– What makes a great manager. “Despite differences in their personal attributes, successful managers all excel in making, honoring, and remaking of commitments” (Sull, 2005). Commitments take many forms from capital investments to personal decisions to public statements. A mangers commitment defines what a business can and cannot do as well as the businesse’s strengths and weaknesses (Sull, 2005). However, while all good managers should be able to make, honor, and remake commitments the type of certifications, degrees, license, and experience the person will need in order to successfully do these things will depend on what type of business the manager is running (large, small, selling products…  

Functional Areas of Business: The Role of the Manager

– Functional Areas of Business: The Role of the Manager Organizations come in different sizes. A small business can function with one or two people completing all the tasks and making all of the decisions. However, if an organization increases in size and business activity, one or two people will need a team of people so the business can function properly. The structure of the business will have to change to accommodate the increasing operations and demands. The changing structure of the company will lead to functional areas, which will allow the business leaders to delegate responsibilities based on grouped activities….  

Interview With a Business Manager

– Polycom was founded in December of 1990 and went public in 1996. Its global workforce is comprised of approximately 3200 employees. Revenues for 2010 were posted at $1.2 billion. Polycom prides itself in being “a global leader in unified communications (UC) solutions with industry-leading telepresence, video, voice and Polycom UC Intelligent Core™ infrastructure solutions—all built on open standards. Polycom’s vision and strategy is to enable UC Everywhere—allowing people to communicate and collaborate anywhere on multiple devices” (Polycom Corporate, 2011)…. ;

Business: The Manager-Employee Relationship

– Despite the increase in a reliance on technology, and other innovations, two factors continue to be the critical cornerstone for success for all firms: customers and employees. Typically, focus is placed in large part on the customer, for without customers, how can firms expect to make a profit. Yet it is the employee of a firm that is actually engaged with the customer, providing them with a desired service or product. Furthermore, employees engage in the mundane everyday tasks that keep a firm operating efficiently…. ;

The Customer Service of McDonald?s

– … McDonald’s has one of the best recruitment histories in hiring quality staff that provides that outstanding service to consumers. Some of the methods used to recruit and be able to select is through job centers, careers fairs and through advertising. They are extremely important for McDonald’s to use effective hiring material and send clear messages to those they are aiming to target. Ages 20 or under are the most common applicants McDonalds receives on a daily basis. And for most of them McDonalds is their first job experience…. ;